Delivery Policy

At E-Diner, we are committed to ensuring a smooth and timely delivery experience for all our customers. Please review our delivery policy below for important details regarding our services.

1. Delivery Areas

We offer catering delivery across selected locations. To confirm availability in your area, please contact our support team before placing an order.

2. Delivery Timings

• Orders are delivered as per the scheduled time agreed upon during booking.

• We recommend placing orders at least 24-48 hours in advance for seamless service.

• Same-day delivery may be available for select locations and menu options.

3. Order Confirmation & Tracking

• Once your order is confirmed, you will receive a confirmation message with delivery details.

• Our team will coordinate to ensure on-time delivery at your venue.

4. Delivery Charges

• Delivery charges may vary based on location and order size.

• Free delivery may be available for bulk orders—please check with our team for eligibility.

5. Handling & Responsibility

• Our team ensures that all food is properly packed and transported under hygienic conditions.

• Customers are requested to receive the order at the scheduled time to maintain food quality and freshness.